Privacy Policy

General Incorporated Japan Quest Association (hereinafter referred to as "Association"), is a corporation that handles the personal information of many people, including test takers, people related to the Association, and the Association staff, in the course of operating the Association's certification program, considers the protection of personal information as the basis of its business activities and its appropriate management as its social responsibility. We believe that the protection of personal information is fundamental to our business activities and that it is our social responsibility to manage such information appropriately. Based on this common understanding, all employees of the Association, including its officers, are committed to the protection of personal information in accordance with the basic policy set forth below.

1. When personal information is provided by an individual, the Association will clearly state in advance the purpose for which the information is to be used, and will not use the information beyond the scope necessary to achieve that purpose (hereinafter referred to as "non-purpose use"). The Association prohibits the use of personal information for non-purpose use, and will take necessary measures to ensure that the information is not used for any other purpose. In the event that it becomes necessary for non-purpose use, the Association will notify the person in advance of such use and obtain his/her consent before handling the personal information.
2. Personal information provided by the person in question will not be disclosed or provided to third parties except in the following cases
   1. With the consent of the person in question
   2. When entrusting the handling of personal information to a subcontractor with whom we have concluded a confidentiality agreement regarding personal information, within the scope necessary to achieve the purpose specified to the person in question.
   3. When personal information is processed into statistical data that cannot be used to identify individuals
   4. When disclosure of personal information is required by legal order, etc.
3. If you wish to confirm your personal information, please contact the "Contact Information" below. In order to prevent leakage to third parties, the Association will inform you only after confirming your identity. The Association will also follow the same procedures and respond to requests for change or deletion of the person's personal information, as well as complaints and consultations.
4. The Association will strictly store and manage the personal information provided by you, and will take appropriate security measures to prevent unauthorized access to, loss, destruction, falsification, or leakage of personal information.
5. We will comply with laws, regulations, national guidelines, and other norms related to personal information.
6. The Association will provide education and training to its employees on the protection of personal information as appropriate, and will make every effort to raise awareness and educate the public.
7. This basic policy shall be made available for viewing at any time by posting it on the Association's Internet homepage, etc.

As a corporation that handles personal information, General Incorporated Japan Quest Association (Association) considers the protection and appropriate management of such information to be its social responsibility, and has established the following rules and is working diligently to carry out its responsibilities under the Personal Information Protection Law.

1. Name of the business operator:

   General Incorporated Japan Quest Association

2. Personal Information Protection Manager:

   Representative Director of the Association

3. Purpose of Use:

   Personal information of applicants and examinees for the examinations administered by the Association will be used for the items listed below for the purposes of use of personal information, except as otherwise required by law, and will be used for other purposes only after obtaining the consent of the applicant or examinee. In addition, the following statistical data, etc., will be used in conference presentations, pamphlets, etc., after being processed in such a way that individuals cannot be identified.
   In the event that the information is to be used for any other purpose, we will obtain the new consent of the applicant or examinee.

   Purpose of Use of Personal Information;

   1. To ensure the strict, fair and smooth administration of the examinations administered by the Association, evaluation and scoring, business operations, issuing score reports and other services
   2. Providing information to the educational institutions concerned to the extent necessary for the candidates to take the examinations at such educational institutions
   3. Preparation and analysis (including processing of images) of statistics and other materials related to the Association's business
   4. To provide information on cultural education, projects and services conducted by the Association to examinees
   5. To conduct marketing activities and questionnaire surveys related to examinations administered by The Association.
   6. Responding to inquiries and consultations
   7. To provide information on educational materials and other materials related to the examinations administered by the Association
   8. Provision of information on business, seminars, etc. related to the Japan Quest.
   9. Responding to fraud and other misconduct in order to ensure the strict and fair implementation of the examinations administered by the Association.
   10. Development and operation of systems, etc. that contribute to achieving the purpose of use
4. Measures taken for the secure management of retained personal data:

   Establishment of an information security system (establishment of a responsible person, establishment of a reporting and communication system, etc.)
   Maintenance of rules and regulations concerning retained personal data (management at each stage of acquisition, use, provision, disclosure, etc.)
   Inspections and audits (internal audits, external audits, self-inspections, etc.)
   Employee training (periodic training, etc.)
   Technical access control and inspection (introduction and implementation of mechanisms to protect against unauthorized access from outside, monitoring mechanisms, etc.)

5. Provision to third parties:

   Personal information entrusted to us will not be provided to any third party except for the following. In the event that a third party is expected to acquire personally-related information as personal data, we will not provide such personally-related information to such third party without first confirming such information in accordance with applicable laws and regulations.

   • When the consent of the person in question has been obtained
   • When required by law
   • When it is necessary for the protection of the life, body, or property of an individual and it is difficult to obtain the consent of the person in question
   • Cases in which the provision of personal information is particularly necessary for improving public health or promoting the sound growth of children and in which it is difficult to obtain the consent of the person
   • When cooperating with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to execute affairs prescribed by law, and obtaining the consent of the individual is likely to impede the execution of these affairs.
6. Joint Use of Personal Information:

   When the Association jointly uses personal information it has acquired to the extent necessary to achieve the purpose of use, the Association clearly specifies the items of personal information to be jointly used, the scope of joint users, the purpose of use in the joint use, and the person responsible for managing the jointly used personal information.

7. Outsourcing:

   We may entrust the information to a subcontractor for business operations.

8. Disclosure, correction, addition, or deletion:

   Requests for disclosure, correction, addition, or deletion from the person in question should be made to the Contact Information.

9. Use of Anonymous Processed Information:

   The Association may create and use information obtained by processing personal information in such a way that specific individuals cannot be identified and that the original personal information cannot be recovered (hereinafter referred to as "anonymous processed information"), after disclosing the items of information contained in such information. When the Association provides anonymous processed information to a third party, the Association will publicly announce the items of information to be provided and the method of provision, as well as identify the information to the third party as anonymized processed information.

10. Voluntary nature of giving personal information and consequences of not giving personal information:

    Although the provision of personal information to the Association is voluntary, please be advised that if you do not provide the information necessary for the registration of examinees with the Association, you may be deemed to have declined the application.